Orders, Fulfillment, and Shipping

Orders, fulfillment, and shipment questions

7 articles in this collection
Written by Matt Smith

My order did not go through because of a declined credit card. What should I do?

How to address open orders with declined payments.

Written by Matt Smith
Updated over a week ago

What are the lead times on the order fulfillment?

How long does it track to pass back shipping tracking? How long does it take for the product to reach my customer?

Written by Matt Smith
Updated over a week ago

Does MerchMixer ship worldwide?

Shipping geographies

Written by Matt Smith
Updated over a week ago

What is your return policy?

How do returns and refunds work?

Written by Matt Smith
Updated over a week ago

How long does it take to get tracking information?

What are your order processing times look like?

Written by Matt Smith
Updated over a week ago

Do you ship to Canada or Worldwide?

Where in the world does MerchMixer ship?

Written by Matt Smith
Updated over a week ago

How do I fulfill and approve orders?

Learn how setup Manual or Automatic Fulfillment to get your orders fulfilled, approved, and shipped to your customers with MerchMixer

Written by Matt Smith
Updated over a week ago