It can create errors if the credit/debit card is declined and we keep trying to request fulfillment on that order.
The merchant needs to cancel this order and have the customer re-order that item again.
Having a valid credit/debit card added to MerchMixer is very important to make sure the orders are executed smoothly.
We will not manually re-run order that have a failed or declined payment.
If you are experiencing issues that none of our articles has helped you solve, please contact us by clicking the button below:
If you'd like to know more, chat with us in Messenger 😊