Go to MerchMixer
All Collections
Orders, Fulfillment, and Shipping

Orders, Fulfillment, and Shipping

Orders, fulfillment, and shipment questions

17 articles
Daniel avatarSupport Team avatarMatt Smith avatar
Written by Daniel, Support Team and Matt Smith

How to Avoid Duplicate Orders in Dropshipping with MerchMixer

Learn everything you need to know about avoiding duplicate orders when dropshipping with MerchMixer
Daniel avatar
Written by Daniel. Updated over a week ago

How to Find Your MM Order ID: A Quick Guide

Learn how to quickly locate the MM ID of specific orders.
Daniel avatar
Written by Daniel. Updated over a week ago

How to Identify and Prevent Fraudulent Orders

Learn how to identify & prevent potentially fraudulent orders on Shopify
Daniel avatar
Written by Daniel. Updated over a week ago

What a Merchant Should Do if an Item Goes Out of Stock

Learn what you can do to prevent out-of-stock purchases and cancellations.
Daniel avatar
Written by Daniel. Updated over a week ago

How to Manage Returns and Refunds

Learn how to issue refunds and request returns on MerchMixer
Daniel avatar
Written by Daniel. Updated over a week ago

How to Manually Fulfill Orders on Shopify for MerchMixer?

Learn to manually review and fulfill orders on Shopify.
Support Team avatar
Written by Support Team. Updated over a week ago

How to Issue a Full Refund on Shopify?

Learn how to issue a full refund to customers on Shopify
Support Team avatar
Written by Support Team. Updated over a week ago

How to Create Draft Orders on Shopify?

Learn how to create draft orders on Shopify
Support Team avatar
Written by Support Team. Updated over a week ago

How to Add Your Credit Card to MerchMixer

Learn how to Add Your Credit Card to MerchMixer
Support Team avatar
Written by Support Team. Updated over a week ago

Creating Shipping Profiles for Your Shopify Store

Learn how to set different shipping profiles on Shopify
Support Team avatar
Written by Support Team. Updated over a week ago

My order did not go through because of a declined credit card. What should I do?

How to address open orders with declined payments.
Matt Smith avatar
Written by Matt Smith. Updated over a week ago

What are the lead times on the order fulfillment?

How long does it track to pass back shipping tracking? How long does it take for the product to reach my customer?
Matt Smith avatar
Written by Matt Smith. Updated over a week ago

Does MerchMixer ship worldwide?

Shipping geographies
Matt Smith avatar
Written by Matt Smith. Updated over a week ago

What Is MerchMixer's Return Policy?

How do returns and refunds work?
Matt Smith avatar
Written by Matt Smith. Updated over a week ago

How long does it take to get tracking information?

What are your order processing times look like?
Matt Smith avatar
Written by Matt Smith. Updated over a week ago

Do you ship to Canada or Worldwide?

Where in the world does MerchMixer ship?
Matt Smith avatar
Written by Matt Smith. Updated over a week ago

How do I fulfill and approve orders?

Learn how setup Manual or Automatic Fulfillment to get your orders fulfilled, approved, and shipped to your customers with MerchMixer
Matt Smith avatar
Written by Matt Smith. Updated over a week ago