Orders, Fulfillment, and Shipping
Orders, fulfillment, and shipment questions
17 articles

Written by Daniel, Support Team and Matt Smith



How to Avoid Duplicate Orders in Dropshipping with MerchMixer
Learn everything you need to know about avoiding duplicate orders when dropshipping with MerchMixer
Written by Daniel. Updated over a week ago
How to Find Your MM Order ID: A Quick Guide
Learn how to quickly locate the MM ID of specific orders.
Written by Daniel. Updated over a week ago
How to Identify and Prevent Fraudulent Orders
Learn how to identify & prevent potentially fraudulent orders on Shopify
Written by Daniel. Updated over a week ago
What a Merchant Should Do if an Item Goes Out of Stock
Learn what you can do to prevent out-of-stock purchases and cancellations.
Written by Daniel. Updated over a week ago
How to Manage Returns and Refunds
Learn how to issue refunds and request returns on MerchMixer
Written by Daniel. Updated over a week ago
How to Manually Fulfill Orders on Shopify for MerchMixer?
Learn to manually review and fulfill orders on Shopify.
Written by Support Team. Updated over a week ago
How to Issue a Full Refund on Shopify?
Learn how to issue a full refund to customers on Shopify
Written by Support Team. Updated over a week ago
How to Create Draft Orders on Shopify?
Learn how to create draft orders on Shopify
Written by Support Team. Updated over a week ago
How to Add Your Credit Card to MerchMixer
Learn how to Add Your Credit Card to MerchMixer
Written by Support Team. Updated over a week ago
Creating Shipping Profiles for Your Shopify Store
Learn how to set different shipping profiles on Shopify
Written by Support Team. Updated over a week ago
My order did not go through because of a declined credit card. What should I do?
How to address open orders with declined payments.
Written by Matt Smith. Updated over a week ago
What are the lead times on the order fulfillment?
How long does it track to pass back shipping tracking? How long does it take for the product to reach my customer?
Written by Matt Smith. Updated over a week ago
Does MerchMixer ship worldwide?
Shipping geographies
Written by Matt Smith. Updated over a week ago
What Is MerchMixer's Return Policy?
How do returns and refunds work?
Written by Matt Smith. Updated over a week ago
How long does it take to get tracking information?
What are your order processing times look like?
Written by Matt Smith. Updated over a week ago
Do you ship to Canada or Worldwide?
Where in the world does MerchMixer ship?
Written by Matt Smith. Updated over a week ago
How do I fulfill and approve orders?
Learn how setup Manual or Automatic Fulfillment to get your orders fulfilled, approved, and shipped to your customers with MerchMixer
Written by Matt Smith. Updated over a week ago