Please follow the steps below depending on your browser then re-install the app:
Chrome
Open Chrome “Preferences” on Menu Nav
Scroll down to “Privacy and Security”
Then click “Cookies and other site data”
Under “General Settings” select “Allow all cookies”
Safari
Go to the Safari drop-down menu.
Select Preferences.
Click Privacy in the top panel.
Under 'Block cookies' select the option 'Never. '
For increased security, once you have finished using the site, please change the Privacy setting back to Always.
Mozilla Firefox
Go to Firefox “Preferences” from the dropdown menu
Click Privacy & Security in the left panel.
Select the “Standard”